CLEVELAND, May 8 (UPI) -- Ropes and chains were found in the house where three women were held for about a decade, Cleveland's chief of police confirmed Wednesday.
"We have confirmation that they were found, and there was chains and ropes in the home," Chief Michael McGrath said.
The women were allowed in the backyard "once in a while," he told NBC News. He described the physical well-being of the women as "very good, considering the circumstances."
Charges are being filed today.
Cleveland officials were chided for how 911 handled the call that freed the three imprisoned women after admitting they visited the home twice but didn't go inside.
Public Safety Director Martin Flask said his department, which oversees Cleveland police, was looking into criticism the emergency dispatcher was rude toward Charles Ramsey, the resident hailed as a hero who called 911 after hearing captive Amanda Berry frantically screaming, "Help, help me out!" through the front door open just wide enough to fit a hand through.
Ramsey said when he called 911, the dispatcher didn't take him seriously.
Then after Ramsey kicked in the door and freed Berry, and she tearfully told the dispatcher herself who she was and described her alleged captor, the dispatcher hung up before police arrived, Flask said.
"While the call-taker complied with policies and procedures which enabled a very fast response by police, we have noted some concerns which will be the focus of our review, including the call-taker's failure to remain on the line with Ms. Berry until police arrived on the scene," Flask said in a statement.
Berry, 27, Gina DeJesus, 23, and Michelle Knight, 32, were rescued Monday night after allegedly being held for a decade and were reunited with their families Tuesday following examination at a Cleveland hospital.
A police source told WEWS-TV, Cleveland, the women had "multiple" pregnancies and one of the women had two to three miscarriages because she was malnourished.
Among the people rescued from the house was a 6-year-old girl believed to be Berry's daughter.
The dispatcher procedure issue came hours after officials acknowledged authorities were called to the house at least twice in recent years but never went inside.
"We are happy that they are returned to us," Mayor Frank Jackson told reporters. "But we have several unanswered questions. Why were they taken, how were they taken and how did they remain undetected in the city of Cleveland for this time?" Officials said that would be investigated, too.
The home where the alleged imprisonment took place was owned by Ariel Castro, 52, a former school bus driver born in Puerto Rico who was arrested along with his brothers, Pedro Castro, 54, and Onil Castro, 50, officials said.
Officials said Department of Children and Family Services investigators went to the home in January 2004, when two of the girls were missing, because Ariel Castro had left a child on a school bus.
Investigators "knocked on the door but were unsuccessful in connection with making any contact with anyone inside that home," Jackson said at the news conference.
He said officials had "no indication that any of the neighbors, bystanders, witnesses or anyone else has ever called regarding any information, regarding activity that occurred at that house on Seymour Avenue."
Neighbors, however, told news media calls were made to police several years ago about a woman crawling around in the home's yard.
Ariel Castro also was interviewed by police in the 2004 instance, officials said. Castro said he had "inadvertently" left the child on the bus.
Police said Knight vanished in 2002 at age 20. Berry disappeared a day before her 17th birthday in 2003 after calling her sister to say she was on her way home from her job at Burger King. DeJesus vanished at age 14 a year later on her way home from school. Good link to more and some video below: